Effective Date: 01/09/2025

Welcome to Axi Candles.

By accessing or purchasing from our website, you agree to the following Terms and Conditions.

Please read them carefully.

1. General

• This website is operated by Axi Candles.

• We reserve the right to update or change these Terms at any time.

 

2. Products

• All products are handmade, and slight variations in color, size, or finish may occur.

• Product images on the website are for illustrative purposes only.

 

3. Orders & Payments

• By placing an order, you agree to provide accurate and complete information.

• Payments must be made in full before orders are shipped or delivered.

• We accept payments through payfast or eft.

 

4. Shipping & Delivery

• Delivery times are estimates and may vary depending on your location.

• We are not responsible for delays caused by couriers or unforeseen circumstances.

 

5. Returns & Refunds

• Due to the nature of our products, returns are only accepted for damaged or defective items.

• You must notify us within [7 days] of receiving your order to request a replacement or refund.

 

6. Safety & Usage

• Always follow the safety instructions provided with our products.

• Axi Candles is not responsible for misuse of products.

 

7. Limitation of Liability

• We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

 

8. Governing Law

• These Terms are governed by the laws of South Africa.

 

9. Contact Information

For questions about these Terms, please contact us at:
📧 Email: info@axicandles.co.za
📞 Phone: 083 216 0660