Effective Date: 01/09/2025

At Axi Candles, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase our products.

1. Information We Collect

We may collect the following information when you interact with our website:

• Personal details such as your name, email address, phone number, and delivery address.

• Payment information (processed securely by third-party providers; we do not store card details).

• Information provided when contacting us or signing up for newsletters.

• Website usage data collected through cookies to improve your experience.

 

2. How We Use Your Information

We use your information to:

• Process and deliver your orders.

• Communicate with you regarding your order, promotions, or updates.

• Improve our products, services, and website.

• Comply with legal and regulatory requirements.

 

3. Sharing of Information

We do not sell or rent your personal data. We may share your information with:

• Trusted third-party service providers (e.g., couriers, payment processors).

• Authorities if required by law.

 

4. Security of Information

We take reasonable steps to protect your personal information, but no method of transmission over the internet is 100% secure.

5. Cookies

Our website uses cookies to improve functionality and your browsing experience. You may disable cookies in your browser, but some features of the site may not work properly.

6. Your Rights

You may:

• Request access to your personal data.

• Request corrections or deletion of your personal information.

• Opt out of marketing emails at any time.

 

7. Contact Us

For any privacy-related questions, please contact us at:
📧 Email: info@axicandles.co.za
📞 Phone: 083 216 2660